A Selfie Of The Life Insurance Industry—The Harsh Reality

As seen on LifeHealthPro.com Sad. Embarrassed. Furious. Hopeful. These are all the emotions I am feeling over an article (link below) that appeared in a new online publication ozy.com. If not for the fact that a reporter contacted me to be interviewed for the article, I am not sure I would ever have known about   …Continue Reading

Creating Trust In Insurance: Who Is To Blame?

As seen on LifeHealthPro.com The financial services industry, particularly insurance, is the least-trusted industry globally, according to the Edelman Trust Barometer 2013. This is not inconsistent with Maddock Douglas’ 2012 study that indicates that more than half of the U.S. population lacks trust for insurance companies and insurance agents. While these statistics make the insurance   …Continue Reading

Insurance Is Weird. Can This Brutal Truth Improve Consumer Perception?

As seen on LifeHealthPro.com If the insurance industry is serious about closing the gap that exists between its intentions and consumer perceptions, acknowledging weirdness could be the thing that does the trick. By “weird” I do not mean intangible, complex, negative, time consuming or any other adjective that could also describe other products and services.   …Continue Reading

Is It Time For Retirement To Retire?

As seen on LifeHealthPro.com It’s time for this thing called “retirement” to start using its assets to golf, sail, travel and enjoy its grandchildren while it still can. After all, it’s over 78 years old. How do we calculate its birthday? By the Social Security system. Born in 1935, this system was a revolutionary innovation   …Continue Reading