Maddock Douglas

Creating Trust In Insurance: Who Is To Blame?

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As seen on LifeHealthPro.com The financial services industry, particularly insurance, is the least-trusted industry globally, according to the Edelman Trust Barometer 2013. This is not inconsistent with Maddock Douglas’ 2012 study that indicates that more than half of the U.S. population lacks trust for insurance companies and insurance agents. While these statistics make the insurance   …Continue Reading


Insurance Is Weird. Can This Brutal Truth Improve Consumer Perception?

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As seen on LifeHealthPro.com If the insurance industry is serious about closing the gap that exists between its intentions and consumer perceptions, acknowledging weirdness could be the thing that does the trick. By “weird” I do not mean intangible, complex, negative, time consuming or any other adjective that could also describe other products and services.   …Continue Reading


Is It Time For Retirement To Retire?

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As seen on LifeHealthPro.com It’s time for this thing called “retirement” to start using its assets to golf, sail, travel and enjoy its grandchildren while it still can. After all, it’s over 78 years old. How do we calculate its birthday? By the Social Security system. Born in 1935, this system was a revolutionary innovation   …Continue Reading


What LTCI Can Learn From Life Insurance

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As seen on LifeHealthPro.com   After decades of observation, it seems like long-term care insurance is one of the toughest nuts to crack. Not just from a selling point of view, but also from a manufacturer’s point of view. So many carriers are exiting the business — either altogether or in fits and starts —   …Continue Reading